Shipping policy

---

Shipping Policy

Free shipping on orders $75+ (US & Canada)

All Poly Girl pieces are made to order.
Fulfillment typically takes 3–5 business days before shipping.

Estimated standard delivery times once your order is shipped:

USA: 3–8 business days
Europe: 6–10 business days
Australia: 2–15 business days
Japan: 4–10 business days
International: 10–20 business days

Delivery estimates are calculated at checkout based on your location.

International Orders

Customs or import duties may apply depending on your country. These fees are determined by your local customs office and are not controlled by Poly Girl.

Missing or Delayed Orders

If your order hasn’t arrived:

• Double-check your shipping confirmation email
• Contact your local post office
• Check with neighbors

If you still need help, contact us at info@polygirlofficial.com with your order number.